Operations Team Lead

2 weeks ago


Alexandria, Virginia, United States Crate and Barrel Full time
About the Role

We're seeking a highly organized and efficient Operations Team Lead to join our team at Crate and Barrel. As a key member of our operations team, you will play a crucial role in creating a seamless customer experience by ensuring our stockroom is well-organized and running efficiently.

Key Responsibilities
  • Lead and manage the stockroom team to achieve operational excellence
  • Develop and implement visual merchandising plans to drive sales and customer engagement
  • Collaborate with the Assistant Store Leader to train and develop associates on product knowledge, selling, and customer service
  • Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement
  • Communicate regularly with the Assistant Store Leader to review business results and execution of plans
Requirements
  • 1+ years of customer service or retail experience
  • High school diploma/GED or equivalent
  • Strong communication and interpersonal skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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