Customer Service Representative
4 weeks ago
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for creating an exceptional customer experience for all clients who visit our studio.
Responsibilities:
- Inform clients about the benefits of our Elements Wellness Program, a hassle-free membership plan that offers a range of wellness services.
- Follow our proven sales process to enroll clients into the Elements Wellness Program and build customer loyalty.
- Provide exceptional customer service, ensuring that every client interaction is positive and memorable.
- Work closely with our managers and massage therapists to create a welcoming and supportive environment for all clients.
Qualifications:
- Ability to follow our sales process and build strong relationships with clients.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
- Previous retail sales experience, preferably in a spa-like environment, is an asset.
Benefits:
- Competitive hourly rate, with opportunities for sales commission and bonuses.
- A complimentary monthly massage at our studio.
- Additional benefits, including supplemental insurance, vision and dental insurance, and a 401k matching program.
Why work with us?
At Elements Massage, we are committed to creating a positive and supportive work environment that allows our team members to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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