Collision Repair Estimator

4 weeks ago


Valdosta, Georgia, United States The Boyd Group Full time
About the Role

We are seeking a skilled Collision Estimator to join our team at The Boyd Group. As a key member of our team, you will be responsible for providing exceptional customer service while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.

Key Responsibilities
  • Ensure accurate and timely documentation of customer interactions and repair processes
  • Provide customers with clear and concise information about the repair process and ensure they receive excellent customer service
  • Ensure compliance with all insurance client requirements, processes, and metrics
  • Communicate customer requests and needs to the appropriate team members
  • Provide positive energy and a welcoming experience for customers
  • Understand and comply with all required insurance programs and procedures
  • Participate in daily production walks and support team members as needed
  • Attend training sessions and workshops as recommended by the Store Manager
  • Maintain the store's KPIs by maximizing role performance
  • Uphold the company's Core Values: Honesty, Integrity, and Respect
Requirements
  • Knowledge of repairs and OE guidelines
  • High School Diploma or equivalent
  • Awareness of where to find answers and basic computer skills
  • Minimum of 1 year of experience in a similar role
  • Must be willing to complete I-CAR training
  • Valid Driver's License
Benefits
  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability and Life Insurance
  • Paid Vacation and Holidays
  • Continuing Education Opportunities

The Boyd Group is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.



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