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Sales Associate III
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will be responsible for delivering exceptional customer service and driving sales growth through effective sales strategies and clienteling techniques.
Key Responsibilities- Sales and Service: Meet customer needs through solution-oriented and forward-thinking approaches, building credibility and trust as a personal fashion advisor.
- Clienteling: Create personal sales and clienteling strategies in partnership with the management team, influencing customers' purchase decisions by balancing patience and assertiveness.
- Product Knowledge: Develop and maintain product knowledge skills, remaining aware of current collections and discussing product features to build sales.
- Teamwork: Foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors, creating enthusiasm and positivity for a shared vision and mission.
- Adaptability: Be adaptable and flexible to change, maintaining a calm and professional demeanor at all times.
- Customer Service: Demonstrate persuasive, confident, friendly, and genuine service skills and selling behaviors, handling and offering solutions to customer issues appropriately.
- Communication: Communicate fashion awareness and trends in the marketplace, discussing product features and building sales through suggestive selling techniques.
- Results-Oriented: Take ownership and commitment for delivering results, actively aware of personal and store metrics, and achieving goals.
- Flexibility: Flex personal selling techniques to contribute to overall store financial results, working with multiple customers simultaneously and breaking away as appropriate.
Tapestry is a leading global house of brands that designs, manufactures, and distributes high-quality, fashion-forward products. Our portfolio includes Coach, Kate Spade New York, and Stuart Weitzman, among others.
