Sales Associate
7 hours ago
Express is a leading fashion retailer offering a wide range of stylish and high-quality clothing, shoes, and accessories for men and women. Our mission is to provide a unique shopping experience that inspires self-expression and confidence.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our St. Louis Premium store. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking, cleaning, and folding merchandise.
Key Responsibilities- Maintain a safe and inviting store environment by adhering to company policies and procedures.
- Assist with product launches and changes according to company SOP.
- Provide a great customer experience by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait times.
- Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- High School or Equivalent education.
- 0-2 years of relevant job experience, with a minimum of 6 months.
- Proficient in the use of technology, including iPads and registers.
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
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