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Healthcare Support Specialist

2 months ago

Lancaster, Pennsylvania, United States Beltone Full time
Patient Care Coordinator Opportunity

Beltone is seeking a highly detail-oriented and customer-focused individual to join our team as a Patient Care Coordinator. As the face of our practice, you will play a critical role in creating an exceptional patient experience.

Key Responsibilities:
  • Perform administrative duties, including scheduling, data entry, and record-keeping.
  • Utilize our scheduling system to maximize test opportunities and ensure efficient patient flow.
  • Develop and implement local marketing and sales strategies to build community relationships and referrals.
  • Provide exceptional customer service, including answering phone calls, responding to messages, and following up with patients.
  • Process and document clinic forms accurately, ensuring compliance with HIPAA and state laws.
  • Manage cash balance, account receivables, and payables, including making bank deposits.
  • Maintain a clean and welcoming office environment.
Requirements:
  • High School diploma or equivalent required.
  • 2 years of office experience preferred.
  • 2 years of customer service experience preferred.
  • Proficiency in MS Office required.
  • Ability to type.

Beltone is an Equal Opportunity Employer and values diversity in the workplace.