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Insurance Associate

2 months ago

Cypress, California, United States Chris Barredo - State Farm Agent Full time
Insurance Associate Job Description

As a valued member of the Chris Barredo State Farm Agency team, you will play a crucial role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this position.

Key Responsibilities:
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate clients about insurance options and promote the development of our business.
  • Employ exemplary communication skills to efficiently meet customer needs while promoting business growth.
Qualifications:
  • Dedicated to delivering exceptional customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunity for advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide insurance and financial services, including auto, home, life, and retirement planning. State Farm agents are independent contractors who hire their own employees, and agents are responsible for making all employment decisions regarding their employees.