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Patient Access Associate

1 month ago


Cypress, California, United States Houston Methodist Full time

Patient Access Associate Job Summary

Houston Methodist is seeking a Patient Access Associate to join our team. As a Patient Access Associate, you will be responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility.

Key Responsibilities:

  • Obtain and record accurate demographic and insurance information on patients by interviewing patients, family members, and physicians.
  • Ensure that the correct insurance plan codes are utilized for the billing process.
  • Contribute to departmental and hospital patient experience by proactively seeking solutions to address patient issues and concerns.

Requirements:

  • High School diploma or equivalent education.
  • Two years of experience in a strong customer service environment.
  • One year of registration experience in a hospital environment preferred.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.