Customer Service Representative

4 weeks ago


Sunset, Texas, United States Carrie Welch - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options and identify opportunities to provide additional services.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
What We Offer
  • Competitive Salary and Commission/Bonus Structure: Earn a competitive salary plus commission/bonus for meeting sales targets.
  • Health Benefits and Paid Time Off: Enjoy comprehensive health benefits and paid time off, including vacation and personal/sick days.
  • Flexible Hours and Growth Opportunities: Work flexible hours and have opportunities for growth and advancement within our agency.
Requirements
  • Marketing and Sales Skills: Have a strong interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • People-Oriented and Detail-Oriented: Be people-oriented and detail-oriented, with a proactive approach to problem-solving.
  • Ability to Learn Computer Functions: Be able to learn computer functions and work in a team environment.


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