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Dental Office Assistant

4 weeks ago

Lakeland, Florida, United States Dental Designs of Lakeland Full time
About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Dental Designs of Lakeland. As a Business Assistant, you will play a critical role in supporting the front office and ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
About Dental Designs of Lakeland

Dental Designs of Lakeland is a unique and dynamic dental practice that thrives on collaboration, communication, and community. We are a 12-person team that values teamwork and patient care.

Qualifications
  • Minimum 1+ years of experience in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation