Loan Officer Assistant

4 weeks ago


West Frankfort, Illinois, United States Guild Mortgage Full time
Job Summary

The Loan Officer Assistant plays a vital role in the success of Guild Mortgage Company by providing administrative support to originators in the mortgage lending process. This role is responsible for assisting in the preparation of loan files, communicating with customers, and ensuring timely completion of loan applications.

Key Responsibilities

• Lead to Contract duties: Act as a primary point of contact for customers, assist originators in appointment setting, provide new lead call backs, and manage calendars.
• Contract to Close duties: Monitor key dates, send loan forms and disclosures, manage databases, and maintain customer contact.
• Additional common duties: Act as a primary point of contact for customers, price loans, quote rates, and maintain referral source relationships.

Requirements

• High school diploma or equivalent, along with at least two years of experience in mortgage lending or a related field.
• Active MLO licensing required.
• Ability to manage multiple priorities, strong detail orientation, and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with internal and external customers.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
• Strong verbal and written communication skills.
• Basic math skills.
• Ethical, with a commitment to company values.
• Processing experience.

Working at Guild Mortgage

Guild Mortgage Company offers a pleasant work environment, competitive compensation, and an excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer.
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