Business Systems Analyst

2 weeks ago

Northfield, Minnesota, United States Carleton University Full time
Job Title: Business Analyst/Developer

Department: Development Information Systems

Classification: Exempt

Grade: 12

FTE/Working Schedule: 1.0 FTE, 3 year temporary

This position in the Development and Alumni Relations division will be part of the Development Information Systems team that supports one of the enterprise applications at Carleton College, Advancement. The Business Analyst/Developer will be responsible for analyzing business needs, designing solutions, and implementing technical systems to support the college's advancement initiatives.

Essential Job Functions/Responsibilities
  • Conduct interviews and facilitate workshops to gather and analyze business requirements.
  • Interpret business needs and translate them into technical concepts and processes.
  • Work with user departments and Carleton staff members to understand and diagram business processes and workflows.
  • Create user stories and use cases to support application development.
  • Assist in creating documentation of user procedures and knowledge materials.
  • Assist with interfaces between various enterprise applications.
  • Multi-tasking targeted areas simultaneously, meeting all milestones/deadlines as required.
  • Identify and document individual systems within the institutional framework.
  • Able to work with administrators and team members at various levels to ensure the successful development, testing, and deployment of high-performance information systems.
  • Assist in troubleshooting problems in a variety of computing environments.
  • Enhance and maintain data integrity through identification and procedures detecting data abnormalities.
  • Provide support for assigned software applications.
  • Report and form development as identified by department requests.
  • Assist with system check and quality assurance validations.
  • Provide backup support for the Development Systems Team.
  • Provide support for requested campus events as allowed.
Supervision Received and Exercised

This position relies on professionalism in making decisions and suggestions that are in the best interest of Development & Alumni Relations and Carleton College. Guidance in the objective of the mission at hand is provided from the supervisor and peers, which is followed through in choices and performance.

Education/Experience/Skills
  • Required:
    • Bachelor's degree and two or more years of experience in information technology, preferably business or systems analysis or project management or programming and/or implementing and maintaining information technology systems.
    • Or an Associate's degree in computer science or computable field and six years' full-time work experience in related area.
    • Experience with Microsoft Visio, PL/SQL, and Microsoft Office products, and third-party applications; i.e., Emma.
    • Strong analytical skills, written and verbal communications skills, interpersonal skills; and ability to work as a member or leader of an integrated project team consisting of end-user and technical support staff.
    • Experience utilizing various modes of user interaction to gather requirements; one-on-one interviews, small groups, and large groups.
    • Familiarity with custom development processes and vendor product implementation.
    • Excellent relationship-building skills.
    • Experience in the Higher Education.
    • Ability to collaborate effectively in an environment committed to equity, diversity, and inclusion.
    • Strong commitment to quality, timeliness, efficiency, and effectiveness.
  • Preferred:
    • Bachelor's degree and at least four years of full-time progressive work experience with systems analysis, business process flow design, and modern coding.
    • Knowledge of current visual interpretation principles, methods, and software.

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.

Staff Salary and Benefits: The selected finalist's salary will be based on the candidate's qualifications, internal pay structure, and our overall compensation package. Carleton offers a generous benefits package, including comprehensive medical, dental, and vision insurance, 403(b) retirement plans with a 10% employer contribution with immediate vesting, a health savings account with a college contribution, a generous paid time off package, as well as access to many other campus amenities.

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Nationally recognized as the nation's top college for undergraduate teaching, Carleton is known for its academic rigor, intellectual curiosity, and sense of humor. Carleton offers 33 majors and 38 minors in the arts, humanities, natural sciences, mathematics, and social sciences.

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