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Retail Floor Leader

2 months ago

King of Prussia, Pennsylvania, United States Timberland Full time
Retail Floor Leader

As a Retail Floor Leader, you will guide, nurture, and inspire a team of Brand Advocates, ensuring a consistently exceptional customer experience that reflects our brand's mission and values. You will collaborate with the Assistant Store Manager and Store Manager to enhance profitability by ensuring that customer interaction, storytelling merchandising, operations, and community engagement are all aligned and compliant with company standards. Furthermore, you will foster an inclusive atmosphere, prioritizing both internal and external customers. You will take an active role in the team's self-improvement through Division of Responsibility rotations and position-specific training.

About Timberland, a VF Company

Established in 1973, Timberland is a worldwide outdoor lifestyle brand headquartered in Stratham, New Hampshire, with international offices in Switzerland and Hong Kong. Renowned for its iconic yellow boot designed for the challenging conditions of New England, Timberland now provides a comprehensive range of footwear, apparel, and accessories for individuals who appreciate purposeful style and share the brand's commitment to enjoying - and safeguarding - nature.

At the core of the Timberland brand is the fundamental belief that a greener future is a better future. This commitment is demonstrated through a long-standing dedication to producing responsibly, protecting the environment, and strengthening communities globally.

By joining Timberland, you will act as a purpose-driven, performance-oriented brand ambassador. You will cultivate productive relationships by offering products to "adventurous doers," empowering them to "step outside and make a difference." You will also have the opportunity, resources, and environment to explore the world around you and forge meaningful, lasting connections.

Your Impact

Responsibilities
  • Support in maximizing sales and achieving store objectives by fostering a productive environment, ensuring the team possesses the knowledge and skills necessary to meet sales and customer engagement goals.
  • Assist in monitoring payroll while safeguarding the business's needs.
  • Lead and motivate a customer-focused culture by recognizing and celebrating the team's achievements.
  • Actively represent the brand within the community by seeking opportunities to engage with customers and support or participate in community initiatives beyond the store.
  • In collaboration with the store manager, provide leadership to ensure comprehensive training and ongoing development of the store team in customer engagement and all company programs, policies, and procedures.
  • Partner with the Store Manager to achieve all financial and operational objectives, including expense management, loss prevention, store audits, and weekly report reviews.
  • Ensure the integrity of the store's inventory is maintained.
  • Collaborate with the Store Manager on the implementation of visual merchandising directives and uphold standards consistent with the company's brand strategies.
  • Work with the Store Manager to ensure compliance with policies, procedures, standards, and practices regarding loss prevention, safety, and compliance; protect company assets.
  • Exemplify behavior that respects the diverse backgrounds, experiences, and cultural differences of others while upholding the integrity and values of the VF Corporation and the brand.
  • Encourage an environment that promotes participation, creativity, and learning by sharing best practices and building on the ideas of others.
Qualifications

Required
  • 1+ years of management experience in a dynamic, engaging retail environment.
  • Demonstrated ability to meet and exceed sales targets.
  • Flexibility to work a schedule that meets the business's needs, including weekends, evenings, and holidays.
  • Strong communication skills, both verbal and written.
  • Ability to prioritize tasks in a fast-paced retail environment.
  • Proven track record of achieving business goals through team performance.
  • Willingness to learn and share knowledge about products, local community, and relevant experiences.
  • Desire to provide an engaging customer experience through personalized service, conversation, and relationship building.
  • Excellent decision-making skills in a fast-paced setting.
  • Detail-oriented.
  • Proficient in computer skills, including word processing, spreadsheets, and software applications.
Preferred
  • Experience in a specialty retail environment, particularly in the footwear/apparel sector.
  • High School Diploma or GED.
Physical Requirements:
  • Operate office equipment and technology (i.e., computers, tablets, phones, copiers, etc.).
  • Standing required for the entire work shift.
  • Bend, lift, open, and move products weighing up to 50 pounds as needed.
  • Utilize ladders for visual merchandising, light adjustments, and window display placements.
Commitment to Inclusion & Diversity

As a purpose-driven, performance-oriented organization, we strive to cultivate a culture of belonging founded on respect, connection, openness, and authenticity. We are dedicated to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What We Offer

We are committed to unleashing human potential, fueled by the ideas, energy, and dedication of our people. That’s why we provide comprehensive benefits that promote mental, physical, and financial well-being for all associates. When it comes to benefits, we are the complete package.

About VF Corporation

VF is one of the world's largest apparel, footwear, and accessories companies, connecting individuals to the lifestyles, activities, and experiences they cherish through our family of iconic outdoor, active, and workwear brands. At the heart of our journey lies our company-wide purpose: We empower movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It drives us to work every day. It is a commitment shared by our global associates across all brands. Our purpose unites us and guides us in pursuing our goals together.