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Counselor II Position

1 month ago

Norfolk, Virginia, United States YWCA South Hampton Roads Full time
About the Position

Under the general supervision of the COO, the Crisis Intervention Specialist will provide virtual and in-person crisis intervention counseling, individual and group therapy, and advocacy services to YWCA child and adult clients aged 5 and above.

Key Responsibilities
  • Provide individual crisis counseling to YWCA SHR program participants
  • Facilitate support groups for victims of interpersonal violence, working occasional evenings to accommodate client needs
  • Maintain appropriate and time-sensitive client records and clinical documentation in accordance with ethical and insurance billing standards
  • Make appropriate referrals to other agencies and provide advocacy as needed
  • Act as a resource person for staff
  • Attend staff meetings and scheduled in-service training as assigned
Training and Supervision
  • Train and provide clinical supervision to graduate-level, clinical interns
  • Provide clinical guidance and mentorship to Counselor I staff as needed and requested by the Clinical Manager
  • Prepare and deliver in-service programs, education, and training for agency volunteers, YWCA SHR staff, and community members on subjects related to the YWCA mission
  • Pursue ongoing training and education regarding interpersonal violence, trauma-informed counseling techniques, community resources, and other related topics
Compliance
  • Maintain client case records within electronic case management, scheduling software, and data/grant management software as required by the agency and in accordance with ethical guidelines, policy, and procedures
Additional Duties
  • Adhere to all YWCA SHR policies and procedures
  • Perform other duties as assigned

Qualifications

  • Master's degree in counseling, social work, or a related human services field required
  • LPC, LCSW, or LCP required; Licensed Eligible will be considered as long as fully licensed by the Commonwealth of Virginia by December 2024
  • Minimum of one year of outpatient-style individual counseling experience working with adults
  • Minimum of one year of direct clinical service working with victims of trauma
  • Other requirements include being 18 years of age, completing the training program of the YWCA SHR, and completing a background check

Skills and Competencies

  • Demonstrated commitment to YWCA SHR's mission
  • Strategic thinker with effective planning, organizational, and time management skills
  • Solid facilitation skills, including reflective listening and conflict management
  • Understanding of the core concepts related to all forms of racism, bias, and oppression; white privilege and supremacy; and intersectionality
  • Self-directed; team player, and must have a positive attitude
  • Excellent written and verbal communication and public speaking skills, with the ability to research field-related, intersectional topics, and develop/deliver written reports and presentations
  • Ability to maintain composure during constructive dialogue about sensitive subjects
  • Ability to manage multiple projects concurrently with short deadlines
  • Ability to collaborate with groups and individuals from diverse backgrounds
  • Ability to work effectively with community, board, and team members to implement racial justice and gender equity strategies
  • Proficient in the use of Microsoft Word, PowerPoint, and Excel

Core Values

  • Compassion
  • Honesty
  • Integrity
  • Ownership
  • Responsibility
  • Empowerment

Working Conditions

  • Work is performed in a typical office environment with a high standard of confidentiality
  • A typical work week is M-T 9:00am-5:00pm, Friday 9:00am-4:00pm, and at least one evening a week until 7:00pm
  • This may vary based on the needs of the clients
  • Full-time staff are encouraged to work at least 2 days per week in-person and may work 3 days remotely
  • Any counseling staff member that provides telehealth services from their home must have a confidential space to provide services

Physical Demands and Work Environment

  • Ability to travel in varying weather conditions
  • Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls
  • While performing the duties of this job, the employee is required to frequently walk, use hands and fingers effectively, climb a ladder, handle or feel objects, tools, or controls, and talk or hear
  • Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat, or crawl
  • Ability to lift and carry up to 60 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • The noise level in the work environment is moderately loud
  • Physical capability to effectively use and operate various items of office-related equipment, such as but not limited to, a personal computer, calculator, copier, and fax machine

Compensation

  • This position offers a hiring range of $48,000, based on experience, and a full benefits package, including health, vision, and dental insurance, 17 paid holidays, vacation, sick leave, retirement, and other benefits

Equal Employment Opportunity (EEO) Disclosure

  • We are an equal employment opportunity employer
  • All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law

Americans with Disabilities Act (ADA) Requirements

  • YWCA SHR is an equal opportunity employer
  • ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities
  • Prospective and current employees are invited to discuss accommodations