Banking Center Operations Supervisor
3 days ago
At Texas Regional Bank, we are seeking a highly skilled and experienced Banking Center Operations Supervisor to join our team. As a key member of our banking center operations team, you will be responsible for providing exceptional customer service, ensuring accurate and timely processing of transactions, and leading a team of tellers to achieve our goals.
Key Responsibilities:- Coach, review, and supervise assigned employees to ensure they meet performance expectations.
- Prepare work schedules and prioritize duties to ensure efficient operations.
- Direct the day-to-day activities of the Teller area, including teller balancing, ordering cash, and cash vault balancing.
- Conduct quarterly audits to ensure compliance with Teller Disciplinary Guidelines.
- Review and approve daily general ledger entries.
- Assist customers with product and service inquiries and resolve complex problems.
- Promote and cross-sell the Bank's products and services to customers.
- High School Diploma or GED and two years of bank teller experience or a relevant field in the banking industry.
- At least six (6) months of cash handling experience.
- Strong customer relations and interpersonal skills.
- Ability to type, use a computer efficiently, and use a 10-key calculator.
- Proficiency with Microsoft Office Suite.
As a Banking Center Operations Supervisor at Texas Regional Bank, you will have the opportunity to work in a fast-paced environment, develop your leadership skills, and contribute to the success of our team. We offer a competitive salary, benefits package, and opportunities for professional growth and development.
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Banking Center Operations Supervisor
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