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Customer Solutions Director

2 months ago

Erlanger, Kentucky, United States Perfetti Van Melle Full time
Customer Solutions Lead

The Customer Solutions Lead plays a pivotal role in driving customer satisfaction and loyalty by overseeing the day-to-day activities of their assigned team of analysts. This team is dedicated to enhancing partnerships within the customer base and improving overall Customer Service.

Key Responsibilities:
  • Oversee the day-to-day activities of the assigned team of analysts.
  • Enhance partnerships within the customer base.
  • Improve overall Customer Service.
Requirements:
  • Strong leadership and management skills.
  • Ability to drive customer satisfaction and loyalty.
  • Excellent communication and interpersonal skills.

As a Customer Solutions Lead at Perfetti Van Melle, you will have the opportunity to make a meaningful impact on our customers' experiences and drive business growth. If you are a results-driven leader with a passion for customer success, we encourage you to apply for this exciting opportunity.