Branch Director Home Health Full Time

6 days ago


Burien, Washington, United States CenterWell Home Health Full time
Job Summary

Become a part of our caring community and help us put health first. As a Branch Director at CenterWell Home Health, you will be responsible for managing the day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development.

Key Responsibilities
  • Develops, plans, implements, analyzes and organizes operations for the Branch.
  • Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
  • Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
  • Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
  • Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
  • Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
  • Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
  • Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.
Requirements
  • Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
  • Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
  • Experienced with quality improvement monitoring and reporting tools and methods.
  • Knowledge of business management, governmental regulations, and accreditation standards.
  • Fiscal management experience.
  • Excellent verbal and written communication skills.
  • EMR proficiency, prior Homecare Homebase (HCHB) experience is a plus.
  • Must be proficient with Microsoft Word and Excel.
  • Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
About Us

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.



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