Restaurant Operations Manager

3 days ago


West Hartford, Connecticut, United States KFC Full time

Restaurant General Manager Job Description

About the Role:

As a Restaurant General Manager at KFC, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results. You will be the leader of a multi-million dollar business, overseeing all aspects of restaurant operations, including customer service, food quality, and sales growth.

Key Responsibilities:

  • Step Change Thinker: Identify core issues in complex situations and energize the team to achieve breakthrough targets.
  • Know How Builder: Continuously improve performance by seeking feedback, executing routines effectively, and coaching excellence around core operations procedures.
  • People Grower: Champion and role model How We Win Together2 and Achieving Breakthrough Results culture, holding team members accountable and recognizing exceptional performance.
  • Action Driver: Role model and demonstrate a passion for winning in the marketplace by executing on cleanliness, hospitality, accuracy, maintenance, product, and speed of service standards.

Requirements:

  • Arrive at work on time and be flexible with scheduling.
  • Follow procedures regarding the operation of restaurant equipment and maintain a clean and safe work environment.
  • Regular access to a personal vehicle and ability to lift up to 25 lbs and carry up to 30 feet.
  • Able to stand and walk for a majority of the work shift and follow KFC cash handling safety and security procedures.

What We Offer:

A competitive salary, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.



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