Wireless Customer Service Representative
4 days ago
We are seeking a highly skilled Wireless Customer Service Representative to join our team at DISH. As a key member of our Customer Experience Team, you will be responsible for providing exceptional customer service and support to our wireless customers.
Key Responsibilities- Provide quality customer service and support via phone, email, and chat
- Activate and troubleshoot wireless devices and services
- Upsell and cross-sell wireless products and services
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with team members to achieve sales and customer satisfaction goals
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic knowledge of wireless devices and services
- Ability to work flexible schedules, including evenings and weekends
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Flexible time-off policy
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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