Animal Medical Support Specialist
3 days ago
The Schwarzman Animal Medical Center is seeking a highly skilled and organized Client Services Representative to join our team. This role is responsible for providing exceptional client service, managing patient flow, and maintaining accurate medical records.
Salary Range: $19-$24 USD per hour
Responsibilities
The primary function of this role is to ensure seamless communication between clients, veterinarians, and support staff. Key responsibilities include:
- Acknowledge and greet clients in a professional and timely fashion.
- Register new and returning clients and patients, processing all necessary paperwork.
- Triage emergency cases and communicate with clients accordingly.
- Schedule appointments, follow-up communications, and manage client files.
- Handle financial transactions, reconcile client accounts, and offer alternative payment options.
Qualifications
To succeed in this role, you should possess basic knowledge of office procedures, proficiency in MS Office (especially Outlook), excellent telephone skills, and previous veterinary receptionist experience. A college degree is preferred, but a high school diploma or equivalent is required.
Benefits
At the Schwarzman Animal Medical Center, we offer a competitive salary range, paid time off, and opportunities for professional growth and development. If you are passionate about delivering exceptional client service, possess strong organizational skills, and are comfortable working in a fast-paced environment, we encourage you to apply.
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