Group Leader

6 days ago


Champaign, Illinois, United States CSL Plasma Full time
Job Summary

Career Opportunities at CSL Plasma

We are seeking a highly skilled and dedicated Group Leader to join our team at CSL Plasma. As a Group Leader, you will play a critical role in ensuring the smooth operation of our plasma collection process, while providing exceptional customer service to our donors.

Key Responsibilities
  • Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect, in compliance with Standard Operating Procedures (SOPs) and Food & Drug Administration (FDA) guidelines.
  • Evaluate vein performance of donors to identify potential issues and make necessary corrections to expedite donation time and ensure product quality and donor safety.
  • Provide guidance and technical training to donor floor staff and other team members as required.
  • Monitor donor flow on the donor floor to ensure continuous turnover and allocate resources to address donor backlog.
  • Perform calibrations and verify maintenance as outlined in SOPs, and respond to and resolve complex equipment alarms or donor issues.
  • Troubleshoot equipment failures, including creating incident documentation and removing or replacing equipment from service.
  • Support center management by providing input into staff scheduling and resolving minor donor relations and technical procedure issues.
  • Ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
Requirements
  • High school diploma or equivalent required.
  • Minimum 18 months experience in a medical or healthcare environment preferred or equivalent combination of education and experience.
  • Specialized medical or phlebotomy training preferred.
Working Conditions

This is a fast-paced environment with frequent interruptions. You will be required to work overtime and extended hours to support center operational needs. You will be frequently exposed to hazardous chemicals, extreme temperatures, and blood-borne pathogens. You will be required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

Career Opportunities at CSL Plasma offer a competitive compensation package, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business, and paid observed holidays as designated by the Company.


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