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Hotel Zetta Night Auditor

2 months ago

San Francisco, California, United States Viceroy Hotel Group Full time

Job Summary:

The Viceroy Hotel Group is seeking a skilled Relief Night Auditor to join our team at Hotel Zetta. As a key member of our front office team, you will be responsible for supervising the hotel overnight on Fridays and Saturdays, handling guest check-ins and check-outs, and ensuring the accuracy of financial transactions.

Key Responsibilities:

  • Supervise the hotel overnight on Fridays and Saturdays, ensuring a smooth and efficient operation.
  • Handle guest check-ins and check-outs, providing exceptional customer service and ensuring a positive experience for our guests.
  • Verify and balance financial transactions, including credit card and cash deposits, to ensure accuracy and prevent discrepancies.
  • Finalize transactions completed during the day, creating and printing required reports as needed.
  • Communicate effectively with guests, colleagues, and management to resolve issues and ensure a seamless operation.

Requirements:

  • High school diploma or equivalent required.
  • Prior hotel and auditing or accounting experience preferred.
  • Ability to communicate in English.
  • Professional appearance and manner at all times.
  • Strong problem-solving and analytical skills.

About Viceroy Hotel Group:

Viceroy Hotel Group is a leader in modern luxury hospitality, offering unique and authentic lifestyle experiences in sought-after locations. Our hotels are designed to inspire travelers and create lifelong memories. As a member of our team, you will have the opportunity to work with a talented and diverse group of individuals who are passionate about delivering exceptional service and creating unforgettable experiences.