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Legal Intake Specialist

2 months ago


Orlando, Florida, United States The Closing Agent Full time
About the Role

We are seeking a highly organized and detail-oriented Legal Intake Specialist to join our team at The Closing Agent. As a key member of our legal team, you will provide essential support to our attorneys and paralegals in handling legal intake and customer service calls.

Responsibilities
  • Conduct legal research and draft legal documents
  • Manage case files and coordinate with clients
  • Assist in trial preparation and provide support to attorneys and paralegals
  • Provide exceptional customer service and handle phone calls and emails
Requirements

We require 6 months of customer service experience, preferably in a call center setting. Previous experience in this field is preferred, but not mandatory for consideration. The ideal candidate should possess proficiency in phone etiquette, excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Strong written and verbal communication skills are a must, and collaborative teamwork is highly valued. Proficiency in Microsoft Office Suite is essential and legal research databases is a bonus.

What We Offer

We offer a competitive salary, attractive benefits package, and ample opportunities for professional growth and development. Our benefits include dental and health insurance, life insurance, paid time off, retirement plan, vision insurance, and the convenience of free parking.