Financial Institution Customer Service Specialist
23 hours ago
**Job Title:** Financial Institution Customer Service Specialist
Job SummaryPacific Postal Credit Union is seeking a highly skilled Financial Institution Customer Service Specialist to join our team. As a key member of our financial institution, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our teller services.
**Estimated Salary:** $55,000 - $70,000 per year
Key Responsibilities- Performs routine teller transactions as frontline Member Service to all who visit or call our financial institution
- Recaps daily transactions and prepares cash drawer balance sheet
- Opens new accounts and assists with loan applications
- Cross-sells credit union products and services to members
- Responds to inquiries and resolves member issues in a timely and professional manner
- Conducts Branch/Vault balancing as assigned
**Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of experience in a customer-facing role, preferably in a financial institution
- Strong communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- A competitive salary range of $55,000 - $70,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for career advancement and professional growth
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