Financial Institution Customer Service Specialist

23 hours ago


Fremont, California, United States Pacific Postal Credit Union Full time

**Job Title:** Financial Institution Customer Service Specialist

Job Summary

Pacific Postal Credit Union is seeking a highly skilled Financial Institution Customer Service Specialist to join our team. As a key member of our financial institution, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our teller services.

**Estimated Salary:** $55,000 - $70,000 per year

Key Responsibilities
  1. Performs routine teller transactions as frontline Member Service to all who visit or call our financial institution
  2. Recaps daily transactions and prepares cash drawer balance sheet
  3. Opens new accounts and assists with loan applications
  4. Cross-sells credit union products and services to members
  5. Responds to inquiries and resolves member issues in a timely and professional manner
  6. Conducts Branch/Vault balancing as assigned

**Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a customer-facing role, preferably in a financial institution
  • Strong communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
Benefits
  • A competitive salary range of $55,000 - $70,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Opportunities for career advancement and professional growth


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