Leasing Consultant Position

4 days ago


Eagle, Idaho, United States Avenue5 Residential Full time
About the Leasing Consultant Position:

We're seeking a talented Leasing Consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The ideal candidate will interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

The Leasing Consultant will be responsible for:

  • Generating and handling traffic, qualifying prospective residents, leasing apartments, preparing lease documentation, and completing move-in paperwork and processes.
  • Ensuring model apartments are in touring condition.
  • Orienting prospective and current residents to the property.
  • Processing renewal paperwork and ensuring documentation is delivered to current residents on a monthly basis.
  • Maintaining accurate and detailed records of traffic activity by entering applicable information into the computer.
  • Following up with all prospective residents via phone, mail or email.
  • Converting phone traffic into scheduled appointments with prospective residents in order to tour the property.
  • Inspecting apartments prior to resident move-ins and ensuring apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
  • Creating and maintaining confidential resident files, which include reviewing move-in paperwork with new residents.
  • Completing weekly leasing reports in accurate and timely fashion.
  • Ensuring all open and close procedures are completed daily.
  • Assisting with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately.
  • Responsible for shopping competitive properties.
  • Inspecting buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
  • Assisting with processing work order requests for residents and ensures work is completed in a timely manner.
  • Supporting management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
  • May be asked to assist with planning and implementing resident activities in order to increase resident retention.

Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Performs other duties as assigned.

Education and Experience:

High school diploma is required.

Minimum of one year of previous sales experience is preferred.

One year of previous residential leasing experience is preferred.

Skills and Requirements:

Excellent customer service and interpersonal skills with the ability to relate to others.

Prior experience in Yardi Voyager or another equivalent system is preferred.

Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.

Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.

Sensitivity to confidential matters is required.

Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.

Ability to relay technical concerns with adequate detail, quickly and accurately.

Capability to read, write, comprehend, and converse in English.

Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.

Strong organizational and time-management skills.

Ability to cope with and defuse situations involving angry or difficult people.

Must maintain a valid driver's license, clean driving record and current auto insurance is required.

Must comply with all safety requirements.

Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.



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