Operations Manager

4 weeks ago


Joliet, Illinois, United States Dollar Tree Full time
Job Summary

The Assistant General Manager at Dollar Tree is responsible for managing and coordinating the receiving, order filling, shipping, and off-shift operations of the distribution center in a productive and cost-effective manner.

They ensure that high standards of safety, quality, and customer service are met in the process of delivering merchandise to stores.

Key Responsibilities
  • Ensure stores are supplied with ordered merchandise in a safe, timely, and efficient manner.
  • Establish productivity and quality goals and ensure that these goals are met.
  • Assist the General Manager with short and long-term planning, budgetary and expense control, and the implementation of operational policies, programs, and systems.
  • Monitor, evaluate, assess, manage, develop, and revise key productivity indicators to control costs.
  • Assist the General Manager with special projects and the identification of operational best practices.
  • Monitor the results of quality, accuracy, safety, and housekeeping evaluations to ensure adherence to company standards.
  • Assist the General Manager with staff hiring, orientation, training, performance evaluations, pay increases, and associate development.
  • When necessary, work with HR and management teams to ensure disciplinary actions or discharge measures are taken.
  • Share and provide appropriate information and anticipate the information needs of all distribution associates.
  • Review merchandise cuts, left behinds, shortages, mislabels, and load quality with the appropriate manager to maintain quality and inventory accuracy.
  • Ensure a clean, safe, and accident-free working environment with a focus on quality and accuracy.
  • Manage and monitor compliance with merchandise damage minimization efforts to ensure proper handling of merchandise.
  • Ensure department managers are distributing work assignments and applying company policies and procedures fairly.
Requirements
  • High school diploma or equivalent required; Bachelor's degree in business administration or logistics preferred.
  • Minimum of six (6) years of distribution center operations management experience or equivalent.
  • Good working knowledge of distribution center practices and procedures.
  • Strong leadership, administrative, organizational, managerial, and communication skills (both written and verbal).
  • Ability to assess, manage, train, mentor, and develop talent.
  • Strong analytical ability to gather and interpret information and develop, recommend, and implement solutions.
  • Strong business acumen.
  • Requires rapid and thorough independent decision-making and creative problem-solving skills, good judgment, and the ability to accept personal and departmental accountability for areas of responsibility.
  • PC skills, including experience with warehouse management systems, such as AS400 or Catalyst; strong MS Office Suite knowledge to include: Word, Excel, PowerPoint, Access, and Outlook; familiarity with the Internet and Internet-based applications.
Preferred Qualifications
  • Spanish/English bilingual is strongly preferred.
What We Offer

Dollar Tree offers a full benefits package, including medical, dental, vision, life insurance, short and long-term disability, 401K, profit sharing, and a discount employee stock purchase plan.

Due to our tremendous growth, we also offer excellent career growth opportunities for motivated individuals.

Why Dollar Tree?

  • We are the nation's leading operator of single-price-point dollar stores with more than 6,000 locations in 48 states, a $22 billion corporate-owned chain.
  • We're all on the same team at Dollar Tree. We're about people treating each other with respect, camaraderie, and a sense of joint purpose.
  • If you have the drive and energy, a career with Dollar Tree can take you just about anywhere you want to go.
  • Why not have your cake and eat it too? Work for a great company and in return get a great benefits package that shows our appreciation.


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