Customer Service Representative

4 weeks ago


Round Lake, Illinois, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to ensure a positive shopping experience.
  • Cash Handling: Operate a cash register, process transactions, and maintain accurate cash handling procedures.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and completing resets.
  • Photo Services: Provide excellent customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products.
  • Web Pick-up: Monitor and fulfill web pick-up orders, ensuring timely and accurate delivery to customers.
Requirements
  • Communication: Must be fluent in reading, writing, and speaking English.
  • Scheduling: Willingness to work flexible schedules, including evenings and weekend hours.
Preferred Qualifications
  • Experience: Six months of experience in a retail environment.
  • Walgreens Experience: Prior work experience with Walgreens.

Equal Opportunity Employer: Walgreens is an equal opportunity employer and welcomes applications from diverse candidates.



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