Hotel Operations Manager

5 days ago


Juneau, Alaska, United States HYATT Hotels Full time
General Manager

Be the visionary leader at The Wildbirch Hotel, Anchorage's new boutique escape. As General Manager, your role is to inspire a team that delivers world-class service, embracing local culture and fostering a sense of community among guests and locals alike.

Key Responsibilities
  • Oversee all hotel operations, ensuring financial success, guest satisfaction, and employee engagement.
  • Manage departments including Housekeeping, Engineering, Front Office, Sales, Marketing, Revenue, Finance, and Food & Beverage.
  • Drive revenue, manage costs, and maintain high levels of guest and team satisfaction.
  • Collaborate closely with leadership teams in Revenue, Marketing, Sales, Finance, and People & Culture.
  • Engage with the Anchorage community and position The Wildbirch Hotel as a dynamic and inclusive gathering place.
  • Ensure full compliance with local, state, and federal regulations.
Qualifications
  • Strong leadership and organizational skills with a proven ability to manage in a fast-paced environment.
  • Exceptional customer service, sales, and problem-solving skills.
  • Ability to multitask and adapt to changing situations while maintaining focus on goals.
  • Excellent interpersonal and communication skills.
  • Experience in managing hotel operations and driving revenue.
  • Flexibility to work evenings, weekends, and holidays.
Benefits
  • PTO
  • Medical, Dental, Vision, and Life
  • 401K
  • Monthly cell phone stipend


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