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Patient Registration Coordinator

2 months ago

Paris, Tennessee, United States Henry County Medical Center Full time
Job Overview

Location
Henry County Medical Center

Employment Type
Full-Time

Required Education
Associate Degree

Travel Requirements
No travel required

Work Schedule
Day shifts

Sector
Healthcare

Role Summary

The Patient Registration Coordinator will be responsible for managing high volumes of incoming calls and providing essential information to patients regarding their financial obligations, including setting up payment plans for copays and deductibles.

- Guide patients on what to expect during their visits and address any inquiries they may have.

- Collaborate with various departments to ensure that orders are processed, insurance details are confirmed, and scheduling is up-to-date.

- Analyze reports to determine necessary actions and provide clear directions to patients.

- Exhibit strong communication skills, both written and verbal, to foster a positive environment for patients, visitors, and colleagues.

- Maintain a friendly demeanor and be a supportive team member.

Qualifications
  • Minimum of 2 years experience in healthcare pre-registration
  • Knowledge of insurance processes
  • At least 2 years of experience in collections
  • Familiarity with healthcare terminology
  • Demonstrated excellent phone etiquette
  • Able to multitask effectively