Food Service Assistant

2 weeks ago


Westfield, Massachusetts, United States Echo Lake Country Club Full time
Job Title: Food Runner/Bussing Assistant

Echo Lake Country Club is seeking a highly motivated and detail-oriented Food Runner/Bussing Assistant to join our team. As a key member of our dining room staff, you will play a crucial role in ensuring the seamless delivery of food to our members and guests.

Responsibilities:
  • Transport food from the kitchen to the correct tables in a timely and efficient manner.
  • Collaborate with kitchen staff and servers to ensure accurate and timely delivery of food.
  • Present food correctly and verify orders before delivery.
  • Interact with members and their guests in a friendly and professional manner.
  • Respond to immediate needs and requests made by members.
  • Maintain a clean and organized workspace.
  • Greet and welcome members and their guests with a warm and welcoming attitude.
  • Clear tables of used dishes, utensils, and glassware upon completion of meals.
  • Support waitstaff by refilling water glasses, delivering bread, and other tasks to enhance the dining experience.
  • Monitor and restock necessary items such as napkins, silverware, etc.
  • Support setup and breakdown of tables and equipment for unique events.
Daily Tasks:
  • Pick up orders from the kitchen and verify accuracy.
  • Deliver food to the correct tables.
  • Effectively communicate with kitchen staff and front of the house staff.
  • Maintain a clean working environment.
  • Be flexible and adaptable to handle different tasks when assigned.
  • Clear and reset tables as needed.
  • Maintain cleanliness and organization in the dining rooms.
  • Refill bread and water as necessary.
  • Restock supplies as needed.
Long-Term Objectives:
  • Streamline the food delivery process to enhance efficiency and accuracy.
  • Contribute to elevated levels of member satisfaction.
  • Explore opportunities to cross-train in other positions (i.e., housemen, server, etc.).
Reporting Structure and Interactions:
  • Runner/Bussing Assistant will report directly to the Dining Room Supervisors.
Qualifications and Skills:
  • Previous experience in a similar environment.
  • Ability to communicate effectively.
  • Capable of handling the physical demands of the job.
  • Ability to work evenings, weekends, and holidays as needed.


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