Restaurant Team Leader

2 weeks ago

Oconomowoc, Wisconsin, United States MOD Pizza Full time

About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. We're committed to creating a positive and inclusive work environment where our employees feel valued and empowered to grow.

Job Summary

We're seeking a skilled and motivated Restaurant Team Leader to join our team As a Restaurant Team Leader, you will be responsible for leading a team of Shift Supervisors and Squad Members to deliver exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities

  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad Members in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager: Partner with the General Manager to engage the board community of our restaurant.

Requirements

  • Customer Service Experience: Minimum of 1 year of customer service or restaurant leadership experience.
  • Leadership Skills: Experience successfully leading, coaching, training, and motivating front-line employees.
  • Strategic Thinking: Ability to think strategically and act tactically.
  • Communication Skills: Ability to stay calm and focused in busy restaurant operations.
  • Age Requirement: Must be at least 18 years old.

What We Offer

  • Competitive Compensation: $13.75 / hour + an incredible tip share program.
  • Benefits: Paid sick time, paid vacation, free food, discounted pet insurance and gym membership, free counseling sessions, medical/dental/vision/basic life/disability, and 401(k) retirement.

Why Work at MOD?

At MOD, we believe in creating a world that works for and includes everyone. We're a fair chance employer, and we're committed to providing a positive and inclusive work environment for all our employees.

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