Operations Manager

4 weeks ago


Baltimore, Maryland, United States Compass Group Careers Full time
Job Summary

Overview: We are seeking a highly skilled Operations Manager to join our team at Compass Group Careers. As an Operations Manager, you will play a critical role in directing and overseeing the support services operational needs of the department.

Key Responsibilities:

  • Establish and maintain high standards for all staff, ensuring excellent customer service and quality of work.
  • Plan and coordinate work schedules and areas of work to ensure adequate services are rendered.
  • Assist in the hiring process, including interviewing, hiring, and training of new associates.
  • Orient, develop, and supervise all supervisory/housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Provide staff education and continuous training.
  • Communicate effectively with staff, administration, and other departments.
  • Coordinate outside services, such as Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program.

Requirements:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Equal Opportunity Employer: Compass Group Careers is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


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