Automotive Claims Specialist II
1 day ago
We're seeking an experienced Automotive Claims Specialist II to join our vehicle operations team at Cox Automotive. As a key member of our team, you'll play a critical role in researching claims, assessing repair costs, and negotiating adjustments.
Key Responsibilities- Research and investigate claims to verify compliance with Manheim's National Arbitration policies and account-specific guidelines.
- Collaborate with internal teams and external partners to orchestrate the return of vehicles for meticulous inspections.
- Interface with various departments to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed.
- Use financial approval authority to resolve cases.
- Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
- Prepare and facilitate communication for resolution via telephone, email, and in-person discussion.
- A high school diploma/GED and 3 years of experience in a related field of claims management, claims investigation, and/or problem and conflict resolution.
- 3+ years of automotive, mechanical, and/or body shop experience strongly preferred.
At Cox Automotive, we offer a competitive hourly base pay rate of $17.00 per hour, with the potential for additional compensation based on factors such as location and candidate qualifications. We also provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
We're an equal employment opportunity employer and welcome applicants from diverse backgrounds. If you're passionate about mobility, innovation, and community, and you're looking for a challenging and rewarding role, we encourage you to apply.
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