Patient Care Coordinator

4 weeks ago

Wentzville, Missouri, United States Compass Health Network Full time

Compass Health Network is seeking a dedicated Patient Care Specialist to join our team. As a key member of our person-centered integrated care team, you will provide case management support to patients with no insurance or commercial insurance who receive services in the primary care setting in our Eastern and Central region.

Responsibilities:

  • Maintain the Referral for Testing/Procedures/Referral List
  • Complete call backs to patients regarding their test results per directives of the Medical Services Provider
  • Complete timely and accurate documentation of all support services provided to patients
  • See culturally competent services and service providers to meet the unique cultural needs of each patient and family member
  • Collaborate with Behavioral Health Services Department and/or Community Support Workers, as applicable
  • Maintain an accurate referral database
  • Assist with collection of specific patient data for annual Uniform Data System (UDS) report
  • Attend all trainings and/or staff meetings as required by Compass Health
  • Complete Medication and Durable Medical Equipment (DME) prior authorization and documentation as needed
  • Obtaining results from referrals, diagnostics, and other documentation from outside providers and entering in Electronic Health Record charting appropriately
  • Assist with information related to community resources specific to patient needs outside of the standard Primary Care
  • Other duties as assigned

Requirements:

  • High School/GED required
  • Associate's/Bachelor's in nursing preferred
  • At least two (2) years of equivalent work experience required if an associates degree or medical assistant certification is not obtained
  • At least two (2) years medical office experience required
  • Social work and behavioral health knowledge experience preferred
  • Knowledge of Microsoft Office Suite required
  • Ability to maintain confidentiality required

Licenses/Certifications:

  • Medical Assistant Certification required if (at least) two years of college or equivalent work experience is not obtained or Licensed Practical Nurse (LPN) and licensed under Chapter 335, RSMO preferred

About Compass Health Network:

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

Why work with us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

We offer:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

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