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Risk Management and Fraud Prevention Specialist

2 months ago

Boise, Idaho, United States First Interstate Bancsystem Inc Full time
About the Role

We are seeking a highly skilled Risk Management and Fraud Prevention Specialist to join our team at First Interstate Bancsystem Inc. As a key member of our Payment Services team, you will be responsible for preventing, identifying, and mitigating fraud losses for our credit and debit card portfolios.

Key Responsibilities
  • Prevent and Mitigate Fraud Losses: Develop and implement strategies to prevent and mitigate fraud losses, working closely with Operational Managers and Enterprise Risk Management.
  • Collaborate with Stakeholders: Partner with a diverse group of stakeholders to assess, monitor, and implement rules to prevent new account and transactional fraud in Payment Services.
  • Monitor and Analyze Fraud Data: Analyze fraud data to implement rules and refine tactics for ongoing prevention, minimizing false positives in collaboration with Enterprise Risk Management.
  • Communicate with Customers and Stakeholders: Communicate with customers, team members, business lines, merchants, other financial institutions, or other resources to validate information and/or transaction(s) and provide guidance on mitigation or recovery steps.
  • Develop and Maintain Procedures: Create and update procedures according to changes in or the implementation of new processes or systems.
  • Escalate Risk or Fraud Issues: Escalate any risk or fraud issues to Leadership and assist with development of reporting to drive recommendations and future change.
Requirements
  • Education and Experience: Bachelor's degree (B. A.) from four-year college or university and a minimum of five (5) years of experience in banking, fraud & risk management or related profession.
  • Exceptional Communication Skills: Exceptional communication skills, with the ability to talk to every level, from C-level executives to front-line employees.
  • Familiarity with Fraud and Risk Management: Familiarity with fraud, payments, and data analytics methods/tools.
  • Results-Oriented Mindset: A results-oriented mindset with the desire and ability to push through obstacles to achieve goals.
  • Ability to Engage with Diverse Stakeholders: Ability to engage with diverse stakeholders to achieve a common vision.
  • Data-Centric Approach: Data-centric and detail-oriented approach. Ability to smartly set up processes to collect and use data for improved decision making.
  • Strong Interpersonal and Communication Skills: Strong interpersonal and communication skills, and ability to effectively interact with senior leaders and work independently.