Optical Sales Representative

1 week ago


Brest, Bretagne, United States EssilorLuxottica Full time
Job Summary
The Optometrist will assist in ensuring patients receive the highest quality Optometric care by integrating the Brand Story and executing the patient experience flawlessly. The role involves delivering exceptional value to customers' lives by providing a LensCrafters Experience.

About EssilorLuxottica
LensCrafters is the largest optical retailer in North America, with over 1,000 stores, as part of Luxottica, an eyewear industry leader, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

Responsibilities
  • Greet customers within 30 seconds.
  • Answer telephone calls promptly.
  • Explain required paperwork, tests, products, and services to customers.
  • Review prescriptions and patient information carefully, identifying special needs, and consulting with Optician or Retail Management when necessary.
  • Show patience and courtesy to indecisive or difficult customers and patients.
  • Perform work accurately despite time pressure and customer volume.
  • Identify situations involving unsatisfied customers and act quickly for resolution.
  • Demonstrate knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handle and file patient records efficiently and securely.
  • Place contact lens orders, process shipments, and submit invoices for payment accurately.
  • Acknowledge customers about their purchases.

Salary Information
The estimated annual salary range for this position is between $45,000 and $65,000 based on location and experience.

Benefits
We offer competitive benefits, including medical, dental, and vision insurance, retirement plans, paid time off, and opportunities for career growth and professional development.

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