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Mobile Care Outreach Technician
2 months ago
Position Overview
The Mobile Care Outreach Technician plays a vital role in supporting the operations of Mobile Care Centers. This position encompasses a range of operational, administrative, and clinical responsibilities aimed at enhancing patient care delivery.
Key Responsibilities
- Facilitates patient registration by accurately collecting and entering demographic and medical information, while assisting with scheduling as necessary.
- Provides support to patients and families regarding financial assistance and available resources, ensuring the collection of billing and insurance information with precise coding.
- Operates the Mobile Care Center to various events and locations as required, while assisting in the upkeep of the vehicle, equipment, and inventory.
- Conducts general health screenings, vital signs assessments, and other clinical tasks as trained.
- Ensures adherence to established policies, procedures, and regulatory standards.
- Engages in performance and quality improvement initiatives, including data collection.
Qualifications
Education: High School Diploma or equivalent is required.
Licensure:
- Possession of a valid driver's license and proof of auto insurance as mandated by company policy.
- Must pass a motor vehicle background check and maintain compliance with insurance guidelines.
- Must obtain a valid Commercial Driver License (CDL), class B, with air brake endorsement within the first 90 days of employment.
Certifications:
- Current medical certificate, updated biennially.
- Valid BLS Healthcare Provider or Heart Saver certification.
Skills:
- Proficient in computer operations and data entry.
- Strong verbal and written communication abilities.
- Exceptional customer service skills.
- Able to collaborate effectively within a team environment with minimal supervision.
- Culturally sensitive and respectful towards diverse populations.
Experience: A minimum of one year of experience in patient care is required.
Physical Requirements: Candidates must be capable of performing tasks such as seeing, hearing, standing, walking, speaking, reading, and manual dexterity with or without accommodation.
This description outlines the general nature and level of work expected from individuals in this role. It is not intended to be an exhaustive list of all responsibilities and tasks that may be assigned.
