Director of Outreach and Engagement

4 weeks ago

Columbus, Ohio, United States BoldAge PACE Full time
About the Role

BoldAge PACE is seeking a highly skilled and experienced Director of Outreach and Engagement to join our team. As a key member of our leadership team, you will be responsible for driving census growth and ensuring the PACE organization is integrated into and fully understands the community it serves.

The ideal candidate will have a strong background in community outreach, intake, enrollment, or marketing, with a proven track record of success in driving growth and engagement. You will be responsible for developing and implementing effective strategies to promote continued growth, including person-centered and highly efficient processes, tracking and analysis of relevant data, and internal staff involvement and communication.

Key Responsibilities
  1. Identify strategic and key referral sources in the community and track referral activity to maximize marketing resources and resource allocation.
  2. Promote and maintain high-quality services according to BoldAge values, PACE principles, and best practices.
  3. Develop and administer procedures that are highly effective at responding to the needs of the community, establishing relationships with potential enrollees and their families, meeting state and federal requirements, facilitating the assessment and eligibility determination processes, and ensuring an effective and satisfying transition for each participant and family member into the PACE program.
  4. Develop effective strategies that promote continued growth, including person-centered and highly efficient processes, tracking and analysis of all relevant data, trends, and statistics, internal staff involvement and communication, understanding the needs of the community, and participating with the PACE management team in strategic planning to meet these needs.
Requirements
  1. A baccalaureate degree in health is required; Master's Degree is preferred.
  2. Professional license and/or certification is preferred (NHA, RN, LSW/MSW, PT, OT, RT, RD).
  3. Experience in community outreach, intake, enrollment, or marketing preferred. Management experience in a human services organization preferred.
  4. Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
  5. Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
  6. Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
About BoldAge PACE

BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

We make what is important to those we serve important to us. We enhance the quality of life for seniors, provide professional growth opportunities, and offer a competitive compensation package, including medical, dental, paid time off, 401K, life insurance, tuition reimbursement, flexible spending account, and an employee assistance program.

We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are committed to providing a safe and healthy work environment for all employees and participants. If you are passionate about helping older adults live meaningful, independent lives at home with grace and dignity, we encourage you to apply for this exciting opportunity.

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