Customer Service Associate at Airway Fun Center

2 weeks ago


Portage, Michigan, United States Airway Fun Center Full time
Job Overview

We are seeking a dedicated Front Desk Customer Service Associate who possesses exceptional communication abilities and a strong work ethic. In this role, you will engage directly with guests to fulfill their requests, address inquiries, and offer assistance. The ideal candidate will be an attentive note-taker, adaptable, and maintain a positive outlook.

Key Responsibilities:
  • Respond to guest inquiries through various channels including phone, email, and face-to-face interactions.
  • Propose enhancements for guest services.
  • Participate in regular team meetings.
  • Engage in team-building exercises.
  • Establish a rapport with guests to foster a welcoming environment.
  • Encourage guests to provide feedback through surveys.
  • Make suggestions to management aimed at enhancing the guest experience.
Employee Benefits:
  • Complimentary Bowling
  • Access to Free Attractions
  • Half Price Go-Karts
  • 25% Discount on Food
  • 401K Options Available
Requirements:
  • Must be at least 18 years of age.


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