Patient Service Associate/ Clinic Assistant
2 days ago
Job Summary
We are seeking a highly organized and detail-oriented Patient Service Associate/ Clinic Assistant to join our team at MyCareersFuture. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our doctors and staff.
Key Responsibilities:
- Appointment Scheduling: Register and schedule appointments for patients in a timely and efficient manner.
- Administrative Support: Assist doctors with administrative tasks and/or simple procedures, ensuring seamless communication and coordination.
- Patient Communication: Manage email, phone, and upfront enquiries from patients, providing clear and concise information to ensure patient satisfaction.
- Cashiering Duties: Perform cashiering duties, handling patient payments and transactions with accuracy and professionalism.
- Chaperone Assistance: Provide chaperone assistance to patients, ensuring their comfort and well-being during medical procedures.
- Clinic Maintenance: Ensure overall décor and cleanliness in the clinic, maintaining a safe and healthy environment for patients and staff.
Requirements:
- Education: Minimum 'N'/'O'/Diploma/Nitec level
- Experience: Experience with customer service, with a strong preference for healthcare experience
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