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Patient Service Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Healthcare Support Associate. In this role, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Register incoming patients and prepare them for examination
- Respond to patient phone call queries and provide accurate information
- Inform patients of their financial responsibility and prepare necessary documents
- Verify and update patient information in our system
- Assist doctors and nurses with administrative tasks as needed
- Schedule appointments for patients and ensure timely follow-up
Requirements:
- Minimum Nitec or Diploma in any field of study
- Keen interest in the healthcare industry and a willingness to learn
- No prior experience is required, as we provide comprehensive training
- Basic knowledge of Microsoft Office and ability to learn new software
- Able to commit to a long-term role and provide excellent customer service
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package