Policy Services Coordinator

7 days ago


Leeds, Alabama, United States Scott Cantrell - State Farm Agent Full time
About the Opportunity

We are excited to offer a Policy Services Coordinator position within our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.

Job Description

As a Policy Services Coordinator, you will be at the forefront of providing friendly and efficient assistance with policy inquiries, updates, and claims. You will utilize digital tools and platforms to connect with a younger demographic and collaborate with a dynamic team to ensure timely and effective issue resolution.

Key Responsibilities
  • Provide personalized support to customers through various channels.
  • Utilize digital tools and platforms to connect with a younger demographic.
  • Collaborate with a dynamic team to resolve customer issues efficiently.
Qualifications
  • Excellent communication skills, both written and verbal.
  • Tech-savvy with a familiarity with digital communication tools.
  • Customer-oriented mindset with a strong desire to exceed expectations.
Benefits
  • $60,000 - $80,000 per year salary (based on performance).
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career advancement.


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