Patient Care Coordinator On Site Specialist
4 weeks ago
At CVS Health, we're committed to delivering exceptional patient care and service. As a Patient Care Coordinator, you'll play a vital role in ensuring our patients receive the highest level of care and support.
This customer-facing position requires strong communication and problem-solving skills, as you'll interact with patients, physicians, caregivers, and internal departments to answer questions, solve problems, and provide education.
The primary function of this role is to provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram, requiring a working knowledge of insurance, healthcare, and processing of new referrals.
As a Patient Care Coordinator, you'll have the opportunity to challenge your healthcare training or current administration knowledge and customer service skills to make a difference in a patient's life.
We're looking for individuals who can balance compassion and kindness with professionalism and customer service. If you're passionate about delivering exceptional patient care and service, we encourage you to apply.
As a member of the CVS Health team, you'll enjoy a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You'll also have access to free development courses, a CVS store discount, and discount programs with participating partners.
Our company values a culture of compassion, empathy, and respect, and we're committed to creating a workplace that's inclusive and supportive of all employees.
Apply now to join our team and make a difference in the lives of our patients.
Key Responsibilities:
- Provide exceptional patient care and service
- Interact with patients, physicians, caregivers, and internal departments
- Answer questions, solve problems, and provide education
- Process new referrals and maintain accurate records
- Collaborate with internal departments to ensure seamless patient care
Requirements:
- Minimum two years experience in customer service and/or healthcare environment
- Minimum two years healthcare insurance coverage/benefit experience
- Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word
Preferred Qualifications:
- Preferred experience working with healthcare insurance and medical terminology
- Preferred Certified Pharmacy Technician
Education:
Verifiable High School diploma or GED is required
Pay Range:
The typical pay range for this role is: $28.45
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.
This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
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