IT Services Specialist
3 weeks ago
We are seeking a highly skilled IT Services Specialist to join our team at the US Oncology Network. As a key member of our network-wide career opportunities, you will be responsible for providing technical support and maintenance for our client-server system across multiple practice locations.
Key Responsibilities:
- Maintain and administer company client-server systems, ensuring efficient and appropriate maintenance.
- Provide technical assistance and training to system users, including installation and upgrades of peripherals.
- Conduct training on various office applications, such as Microsoft Office and Acrobat Adobe.
- Work closely with corporate IT groups to set and enforce standards, implement and upgrade hardware and software, and monitor/troubleshoot production equipment.
- Load specified software packages into computer systems.
- Provide technical advice for purchasing new computer equipment.
- Coordinate with corporate implementations on providing local technical assistance for office moves, new site implementation, and office expansions.
- Perform local help desk functions, including answering general questions, remote troubleshooting, and logging or reporting problems.
Requirements:
- Associates degree in Information Systems, business, or related technical field required.
- A+, Network+, or other hardware certifications preferred.
- Minimum three years experience in support of Windows-based systems and other business applications, preferably in a healthcare environment.
Working Environment:
The work environment is typical of an office setting and requires frequent interaction with staff and outside vendors. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology clinic environment.
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