Patient Care Coordinator

3 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States CVS Health Full time
Transforming Healthcare with Compassion and Excellence

At CVS Health, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a Patient Care Coordinator, you'll play a vital role in our mission to bring heart to every moment of our patients' health.

Key Responsibilities:
  • Provide seamless onboarding experiences for new infusion patients
  • Interact with patients, physicians, caregivers, and internal departments to answer questions and resolve issues
  • Offer education and support to patients and families
  • Maintain high-quality service standards and company reputation
Requirements:
  • 1-2 years of medical insurance experience
  • Understanding of medical terminology
  • 1-2 years of customer service experience
  • Payment collection experience
  • Ability to multitask and handle high-volume queues
  • Good attendance and willingness to work holidays
Preferred Qualifications:
  • Experience working with healthcare insurance and medical terminology
  • Certified Pharmacy Technician
What We Offer:
  • Competitive pay range: $28.46
  • CVS Health bonus, commission, or short-term incentive program
  • Full range of medical, dental, and vision benefits
  • 401(k) retirement savings plan and Employee Stock Purchase Plan
  • Term life insurance and short-term and long-term disability benefits
  • Well-being programs, education assistance, and free development courses


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