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American Girl Retail Sales Associate

1 month ago

Dinan, Bretagne, United States Mattel, Inc Subsidiaries Full time
About the Role

We are seeking a dynamic and customer-focused individual to join our American Girl retail team as a Part-Time Seasonal Sales Department Clerk. As a key member of our sales team, you will provide exceptional customer service, assist with sales transactions, and contribute to a positive and engaging store environment.

Key Responsibilities
  • Provide prompt and efficient sales assistance to customers, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise.
  • Share information on store events, promotions, and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
Requirements
  • Sales experience in the specialty retail or service industry, preferred.
  • Basic computer skills and experience using a POS system, preferred.
  • Experience working with children, preferred.
  • Ability to work a flexible retail schedule, including days, nights, and weekends.
About Mattel, Inc. Subsidiaries

American Girl is a subsidiary of Mattel, Inc., a purpose-driven company that empowers the next generation to explore the wonder of childhood and reach their full potential. We value collaboration, innovation, and execution, and we strive for excellence in all that we do.