Seasonal Sales Associate
2 weeks ago
As a Part-Time Sales Department Clerk at American Girl, you will be responsible for providing exceptional customer service and assisting customers in finding the perfect products. This role requires a flexible schedule, including days, nights, and weekends, and offers competitive pay based on experience.
Key Responsibilities- Customer Service: Approach, acknowledge, and assist customers promptly; handle multiple customers effectively.
- Product Knowledge: Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Store Events: Share information on store events, promotions, and activities with customers.
- Point-of-Sale Transactions: Promptly and accurately process all point-of-sale transactions.
- Customer Resolution: Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Store Operations: Communicate merchandise and service needs to management on a timely basis and provide assistance to accomplish team and company goals.
- Sales Experience: Sales experience in the specialty retail or service industry, preferred.
- Computer Skills: Must possess basic computer skills; some experience using a POS System, preferred.
- Working with Children: Experience working with children, preferred.
- Flexible Schedule: Must be willing to work a flexible retail schedule, including days, nights, and weekends.
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. We create innovative products and experiences that inspire, entertain, and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.
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