Customer Service and Distribution Coordinator
1 month ago
Gowan Company is seeking a highly skilled customer service and distribution specialist to join our team. This individual will be responsible for advanced functions within our Customer Service and Distribution Team, ensuring seamless coordination and compliance with government regulations.
Key Responsibilities:
- Supervise and coordinate sales activities to ensure timely and accurate order processing.
- Act as a key resource for Gowan Sales professionals, external customer base, and internal Supply Chain and Finance functions.
- Demonstrate advanced problem-solving and communication skills, with a high level of attention to detail.
- Provide backup support to other Customer Service Specialists as needed.
Required Skills and Qualifications:
- Strong computer skills, including Microsoft Office and ERP systems.
- Excellent oral and written communication skills.
- Ability to manage simultaneous urgent tasks and work in a fast-paced environment.
- Highly organized, self-directed, and motivated individual with a positive attitude for learning and improving processes.
Preferred Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Applied Business Economics, or Operations Management.
- Experience working with freight forwarders and transportation providers.
- Second language proficiency.
Physical Demands:
- Able to work regular office hours (8am-5pm) in a fast-paced environment.
- Able to work longer hours in a computer workstation.
- Infrequent travel required for regional meetings and warehouse audits.
Gowan Company is a global agricultural solutions business headquartered in Yuma, AZ. We offer a competitive compensation and benefits package, including medical, dental, vision, 401K, and paid time off, as well as an annual company bonus contingent on individual performance and profitability. Our employees are part of a shared mission to help farmers improve crop health and productivity, contributing to global food security.
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