Night Audit Associate

5 days ago


Deerfield, Illinois, United States Crescent Hotels and Resorts Full time
Job Title: Night Audit

Job Summary:

The Night Audit is responsible for ensuring the accuracy and integrity of financial data, maintaining a high level of customer satisfaction, and adhering to hotel security policies and procedures.

Key Responsibilities:
  • Prepare daily revenue reports by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
  • Run audit reports/journals from the front office system, Point of Service, and the computer.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
Requirements:
  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.
Performance Standards:
  • Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff.
  • Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent.

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