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Restaurant Operations Manager

2 months ago

Danville, California, United States Eastbay Full time
Restaurant General Manager

We are seeking a highly organized and goal-oriented individual to oversee the daily operations of our restaurant, Eastbay.

Key Responsibilities
  • Strategic Planning: Develop and implement effective strategies to drive restaurant growth and profitability.
  • Team Management: Recruit, train, and motivate a team of skilled staff to deliver exceptional customer service and maintain a positive work environment.
  • Menu Development: Collaborate with kitchen staff to create and edit menus that meet customer demands and drive sales.
  • Inventory Management: Oversee the ordering and inventory of ingredients and beverages to ensure efficient operations and minimize waste.
  • Financial Management: Maintain accurate records of income and expenses, and develop and implement effective cost control measures to ensure profitability.
  • Customer Feedback: Engage with customers to gather feedback and improve service, ensuring a high level of customer satisfaction.
  • Operational Management: Open and close the restaurant daily, ensuring smooth operations and maintaining a clean and safe environment.
  • Staff Scheduling: Ensure staff members are available for shifts and maintain a fair and equitable scheduling system.
Requirements
  • Education: A degree in business management or a related field.
  • Experience: Prior experience in the restaurant industry, preferably in a management role.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with staff, customers, and vendors.
  • Work Schedule: Ability to work long hours, including evenings and weekends, and be available for on-call shifts as needed.
  • Technical Skills: Knowledge of bookkeeping software and other relevant tools, with the ability to learn and adapt to new systems.
  • Customer Service: Excellent customer service skills and a passion for delivering exceptional service, with a focus on creating a positive customer experience.